Who we are

In this privacy policy references to "we", "us" and "our" are to Epassi UK Limited, company number 3997432.
Epassi UK Limited Rockwood House, 9-17 Perrymount Road, Haywards Heath, West Sussex, RH16 3TW
References to "our Website" or "the Website" are to www.yourwellnesshub.co.uk
You can contact us at privacy@epassi.com for any privacy-related queries.
This policy explains how we use any personal information we collect about you.

What information do we collect?

In order to follow up your query, we require some basic contact information (name, email address,  position) as well as some information about your company (company name, number of employees).  We also collect information about the products or services that you are interested in though the tick boxes on the enquiry form plus any further details that you wish to provide in the “further information” text area.

Why do we collect this information?

We process personal information in order for us to carry out our legitimate business interest of responding to your query and for us to provide the employee benefits that you have expressed an interest in.

How do we collect this information?

The information we collect is provided to us, directly by you when you fill in these fields on our website.

How do we use the information we collect about you?

We will only use the information you provide to support and process your query.  Where you have opted to receive marketing materials and newsletters, we will always provide you with an easy way to opt out of receiving further communications.

Who do we share your personal information with?

We may use third-party services for the storage of your information and for sending communications.  We will not use any third-party services that are outside of the EU in the processing of your personal data.

How long do we keep the information we hold about you?

We only keep your information for as long as it is needed to process your query and to keep in touch with you as necessary.  You may ask us to delete your personal information at any time.

Your Rights
If you wish to exercise any of your rights as a data subject, please email us at privacy@epassi.com, call us on 0345 300 6474 or write to us at Epassi UK Ltd. Rockwood House, 9-17 Perrymount Road, Haywards Heath, West Sussex, RH16 3TW
Please note that the rights below are not all automatic rights and may not apply in all instances.  You may also be asked for some form of identification before we share or amend any information.

Access to your information and rectification
You have the right to request a copy of the information that we hold about you.  Once we receive your request, we will provide you with your information within one month.

We want to make sure that your personal information is up to date.  You may ask us to update or remove any data that you believe to be inaccurate and add information where it may be incomplete.

Right to erasure
You have the right to ask us to delete all information relating to you where:
·    Your personal information is no longer required by us for the purpose for which it was originally obtained
·    You object to our processing on the grounds of legitimate interest and no overriding legitimate interest still exists
·    Consent is relied on as the legal basis for processing and you withdraw your consent
·    Your information is being processed unlawfully
·    Erasure of the information is required to comply with a legal obligation
·    Data is collected for direct marketing purposes and you object to that form of processing

Right to Object
You have the right to object to processing that is based on our legitimate interests where you believe you have grounds relating to your particular situation and that your rights and freedoms override our legitimate interest in processing your information.

Right to complain to a supervisory authority
You have the right to complain to a supervisory authority in relation to the personal information that we hold about you and the reasons for or manner in which that information is processed.
In the UK, the supervisory authority is the Information Commissioner’s Office.  Further details about the ICO can be found on their website, www.ico.org.uk.

Other Websites
This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.